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(773) 977-5182

Terms and Conditions

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Welcome to Elbasoft Technologies LLC! By using our website or subscribing to our internet and cable TV services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with these terms, you must not use our website or services.

Overview

These Terms and Conditions govern your use of the website www.elbasofttelecom.com and the services provided by Elbasoft Technologies LLC. By accessing or using the website, you agree to comply with and be bound by these terms, along with any additional terms that may apply.

Services Provided

Elbasoft Technologies LLC offers internet and cable TV services to residential and business customers. The services provided, including any associated equipment (e.g., routers, modems, cable boxes), are subject to these Terms and Conditions.

Account Registration

To use certain features of our services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.

  • Maintain the confidentiality of your account information, including your password.

  • Notify us immediately of any unauthorized use of your account.

Service Availability

  • Service Area: Our internet and cable TV services are available in select regions. By subscribing, you confirm that our services are available in your location.

  • Service Interruptions: While we strive to provide uninterrupted service, we cannot guarantee continuous availability of the services. We reserve the right to suspend or terminate services for maintenance, upgrades, or other reasons.

Payment and Billing

  • Payment Method: By subscribing to our services, you agree to provide accurate and complete payment information. Payments will be processed through the payment method you provide (e.g., credit card, debit card, etc.).

  • Billing Cycle: Your subscription will be billed according to the agreed billing cycle (e.g., monthly, quarterly).

  • Late Payments: If you fail to make timely payments, we reserve the right to suspend or terminate your services and charge late fees as outlined in your subscription agreement.

  • Refunds: Please refer to our Refund Policy for details on eligible refund requests.

Use of Services

You agree to use our services in accordance with applicable laws and regulations. You will not:

  • Violate any laws or third-party rights while using our services.

  • Engage in illegal or unethical activities through our internet or cable TV services.

  • Interfere with or disrupt the performance of our network or services.

  • Use our services for any purpose that could harm, damage, or violate the rights of others.

Equipment

In some cases, we may provide equipment (e.g., modems, routers, cable boxes) as part of our service offering. You agree to:

  • Use the equipment solely for its intended purpose.

  • Return the equipment in good condition when you cancel or terminate your subscription.

  • Be responsible for any damage to the equipment beyond normal wear and tear.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

Termination of Services

We reserve the right to suspend or terminate your access to our services if:

  • You violate these Terms and Conditions.

  • You fail to make required payments.

  • We are unable to provide services due to technical or operational issues.

  • You engage in fraudulent or illegal activities.

Upon termination, you must immediately cease all use of our services and return any rented or provided equipment.

Limitation of Liability

To the fullest extent permitted by law, Elbasoft Technologies LLC shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services, including but not limited to:

  • Loss of data, content, or service interruptions.

  • Damages related to third-party claims or disputes.

Indemnification

You agree to indemnify and hold harmless Elbasoft Technologies LLC, its employees, contractors, and affiliates from any claims, damages, liabilities, and expenses arising from:

  • Your use or misuse of our services.

  • Any violation of these Terms and Conditions.

  • Any infringement of intellectual property or third-party rights.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. We recommend that you review these terms periodically to stay informed of any updates.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of California. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in San Francisco, California.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

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